Frequently Asked

Get your backpack ready!

FAQs

Frequently Asked Questions

Here at Surviri, we want to make your camping experience as smooth and enjoyable as possible. If you have any questions, you’re in the right place!

We offer a wide range of camping gear, including tents, awnings, campervan accessories, sleeping gear, and other essential camping equipment. All our products are selected for their quality, durability, and functionality.
Placing an order is easy! Simply browse our website, add items to your cart, and proceed to checkout. You can complete your purchase using a variety of secure payment methods.
Currently, we only ship within the UK. We aim to provide the best service possible to our local customers, but international shipping is not available at this time.
You can return items within 14 days of delivery, as long as they are unused and in their original condition. For more information, check out our full Returns Policy on the website.
Standard delivery typically takes 3-5 business days. Expedited options are also available for faster delivery. You’ll receive tracking details once your order is dispatched.
If you have any questions or need assistance, you can reach us at Support@surviri.co.uk. Our team is happy to help with any queries you may have.