Privacy Policy

Introduction
At Surviri, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website (surviri.co.uk) or make a purchase from us.

Information We Collect

  1. Personal Information: When you place an order, we collect personal details such as your name, email address, phone number, and shipping/billing address.
  2. Payment Information: Payment details are securely processed by our payment gateway providers and are not stored by us.
  3. Website Usage Data: We may collect non-personal data, such as IP address, browser type, and browsing patterns, to improve your experience on our website.

How We Use Your Information

  1. To process and fulfill your orders.
  2. To communicate with you about your orders or respond to inquiries.
  3. To improve our website, products, and services.
  4. To send marketing communications if you have opted to receive them.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

  1. Service providers, such as delivery companies, to fulfill your orders.
  2. Payment processors to securely process transactions.
  3. Legal authorities if required by law or to protect our legal rights.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.

Your Rights
You have the right to:

  1. Access the personal information we hold about you.
  2. Request corrections to any inaccuracies in your personal data.
  3. Request deletion of your personal information, subject to legal obligations.
  4. Opt-out of receiving marketing communications at any time.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before providing personal information.

Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication.

Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact us at Support@surviri.co.uk.

Company Information
Surviri Limited
Company Number: 16193292
Registered Address: 47 Ripponden Rd, Oldham OL1 4EW